Shipping policy
Shipping Policy
Effective Date: 10-03-2024
Thank you for choosing Fleetcop Telematics Solutions. This Shipping Policy outlines the terms and conditions governing the shipment of products purchased through our website www.fleetcop.in.
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Processing Time
Orders are typically processed within 1 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Rates
Shipping rates are calculated based on the weight of the products, the shipping method selected, and the destination address. Shipping rates will be displayed at checkout before you complete your purchase.
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Shipping Methods and Transit Time
We offer several shipping methods to meet your needs:
- Standard Shipping: Estimated delivery within 3 business days.
- Expedited Shipping: Estimated delivery within 2 business days.
- Overnight Shipping: Estimated delivery on the next business day.
Please note that the transit time may vary depending on your location, shipping method selected, and unforeseen circumstances such as weather delays or carrier issues.
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International Shipping
We offer international shipping to select countries. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Any additional customs duties, taxes, or fees are the responsibility of the recipient.
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Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment.
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Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or other factors. We reserve the right to refuse or cancel orders that violate these restrictions. If your order is affected, we will notify you promptly and provide assistance in finding an alternative solution.
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Incomplete or Incorrect Addresses
It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for any delays or non-delivery resulting from incomplete or incorrect addresses provided by the customer. Additional shipping charges may apply for address corrections or re-shipments.
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Lost or Damaged Shipments
In the event that your shipment is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a satisfactory resolution, whether through replacement, refund, or other appropriate measures.
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Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at sales@fleetcop.com.
By placing an order with Fleetcop Telematics Solutions, you agree to abide by the terms and conditions outlined in this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice.